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Checkr

Checkr

Overview

What is Checkr?

Checkr in San Francisco offers their artifical intelligence-driven technology platform for surfacing legally compliant and relevant employee background and identity information.

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Recent Reviews

TrustRadius Insights

Checkr is a powerful tool that has become our go-to solution for conducting thorough background checks on potential employees. By …
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great experience

9 out of 10
January 12, 2023
Incentivized
We use Checkr to perform BGV and also have built a custom solution to see the inputs added on Checkr on our internal in-house tool. The …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Checkr?

Checkr in San Francisco offers their artifical intelligence-driven technology platform for surfacing legally compliant and relevant employee background and identity information.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Checkr?

Checkr Video

Checkr Forward 2021 Opening Video MB01ZWWCS6JM5QY

Checkr Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Checkr in San Francisco offers their artifical intelligence-driven technology platform for surfacing legally compliant and relevant employee background and identity information.

Findigs, TransUnion SmartMove, and ACRAnet are common alternatives for Checkr.

The most common users of Checkr are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(60)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Checkr is a powerful tool that has become our go-to solution for conducting thorough background checks on potential employees. By utilizing Checkr, we can ensure that we are not sending violent offenders to our clients' homes and maintain the safety and security of our customers. The comprehensive nature of the background checks provided by Checkr, which include offense types, dates, and severity, allows us to make informed decisions about the suitability of candidates for our company. In addition to keeping our clients safe, Checkr also helps us comply with licensure requirements, giving our clients peace of mind knowing that we are sending vetted employees to work in their homes.

One of the key benefits of using Checkr is its integration capabilities. It seamlessly integrates with our HRIS, Rippling, streamlining the onboarding process and automating background checks as employees join our organization. This automation has not only saved us countless man-hours but also made it easier for us to follow up with candidates and references. The speed and efficiency of the background check process with Checkr have been remarkable, except for candidates living in rural areas who may require additional time to provide necessary documents. Overall, the convenience, thoroughness, and cost-effectiveness of Checkr have made it an indispensable tool in ensuring risk mitigation and compliance in our industry.

User-Friendly Interface: Users have consistently praised Checkr for its user-friendly interface, which has made it easy for both administrators and job candidates to navigate the platform. The intuitive design and layout have been appreciated by many reviewers, allowing them to efficiently perform background checks without any confusion or difficulty.

Efficient Automation: Many users have expressed their satisfaction with Checkr's automated background check process. This feature has saved them significant time and streamlined their hiring process, as they no longer need to manually handle each step of the screening procedure. The automation capabilities provided by Checkr have proven to be a valuable asset for businesses looking to optimize their recruitment efforts.

Responsive Customer Service: Reviewers frequently mention the exceptional customer service provided by Checkr. Users appreciate the helpfulness, responsiveness, and quick assistance offered by the support team when faced with questions or issues. This reliable customer service not only ensures a smooth experience but also gives users confidence in using Checkr as their background check provider.

Difficulties with Support: Some users have found it challenging to receive the support they need when encountering issues with Checkr. They have expressed frustration at the lack of responsiveness from the account manager and slow response times from Checkr's support team.

Integration Glitches: There have been reports of occasional glitches in the integration of Checkr, which can be frustrating for users. These technical issues disrupt their workflow and may require extra time and effort to resolve.

Lack of Customization Options: Several users feel that customization options within Checkr are limited. While this may be influenced by regulatory constraints, some users desire more flexibility in tailoring the platform to meet their specific needs.

Attribute Ratings

Reviews

(1-9 of 9)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Checkr to run background screens for new hires. We were looking for a platform that seamlessly works with our HRIS and has a straightforward product offering and user interface. Checkr hits the mark on all counts.
  • Integrates seamlessly with Rippling
  • Easy to understand product line of screening options that are cost effective
  • User interface for both the admin and job candidate is very straightforward
  • I have used multiple screening vendors over the course of my career and Checkr is by far the best.
  • I frequently misspell their name - dropping the second "C"...
  • I really wouldn't change anything. I like their platform.
Human Resources departments are typically thin, and HR professionals tend to seize every opportunity we have to streamline onboarding processes. Checkr is very easy to use and produces quality results quickly and cost effectively.
January 12, 2023

great experience

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Checkr to perform BGV and also have built a custom solution to see the inputs added on Checkr on our internal in-house tool. The employee/new hire experience is also very smooth after we transitioned to Checker as everything before that was absolutely manual - we used to spend many hours a day processing the same for our new hires/employees
  • The ETA calculation to predict when screening will complete for each background check report is good
  • The SSO is a huge plus point and helps us to seamlessly login
  • the chrome extension comes in super handy to add and update information
  • the Background Screening tailored for various regions save a lot of time in formulating the same especially if your company is spread across multiple regions
  • when a background check is pending due to an outside cause, the estimated time doesn't always get updated. but their support is super responsive and helpful
  • its slightly expensive
  • occasionally the tool goes down for sometime
Checkr is streamlining and automating the background check process, which is a tremendous benefit for a small HR team who typically doesn't have the bandwidth to manually conduct education verifications or criminal searches, but hires in a massive scale. Checkr nicely integrates with my ATS, Payroll, and security monitoring platform for SOC 2 compliance, making things more efficient, especially with a small HR team. Ordering background checks takes only a couple of clicks.
January 11, 2023

Speedy Background Checks

Teresa Deroba | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Checkr for background use. Once a candidate is offered a position within our organization and they sign the offer, background (Checkr) is triggered. The background process is very quick unless the candidate lived in a rural area. Therefore, may take additional time getting the documents needed to clear them.
  • Quick background checks
  • Clearly identifies what may be the hold up during a background
  • Notifies you once the background is complete
  • For rural areas, it would be nice for the process to go a little quicker
I have worked many places where a background check takes a minimum of 10 days. Overall, Checkr has been my favorite. They are quick and easy. The functionality just makes sense for the product.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We require ALL employees to undergo an annual background check. We use this information to determine if the individual is eligible for employment with our company.
  • Look at numerous areas of a candidates background
  • Very quick with the detailed information
  • Customer service is wonderful and quick to respond to questions/problems
  • I would love to be able to run checks on minors through this platform. We have to use a different system for all minors
Again, their Customer Service is great! We had a candidate come back with some information that made them not hirable. After the "adverse action" information was sent to the candidate, he responded to Checkr with some new information. Unfortunately, it was not yet in the court system - but Checkr did an automatic "Recheck". This all happened within a 24 hour period.

Back to the Minors. When I receive information from the managers of my company, I have to information to show that the individual is a minor or not. It would be nice to get an email from Checkr that a minor tried to complete the report or better yet, for them to be able to run checks on minors.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have been using checks for a bit more than 2 years now. We have used other products in the best with clients such as franchise background checks which has been nice and simple to use but Checkr seems to meet that same convenience as well as offer more thorough searches. We miss the rates we had with other background check services but feel their services are still worth it with Checkr.
  • User Interface
  • Pricing
  • Convenience
  • Improve mobile reliability. Sometimes crashes.
I cannot really think of any scenario where Checkr could not be used. It gets the job done across a diverse range of roles. The results are brought in at an acceptable speed at the least and often a great speed. Support has been great whenever we have need them as well.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Checkr for all of our new hire background checks and MVR screenings. Checkr allows us to do both for every new hire, without all of the tedious manual involvement.
  • Automate Screenings
  • Notification of Results
  • Manual follow ups for employees that are missing documentation, lack of multiple reminders.
Well suited for large # of employees and automating the process. Does become a little hassle if multiple employees do not have valid documentation provided. It will only give 1 reminder to you and the employee, not multiple as desired.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Checkr to do background checks on the employees we hire within our company. This is a great platform to do quick and easy background checks, which are required as part of our hiring process. Having the ability to safely and securely do these background checks is key for our business.
  • Secure background checks
  • Quick and efficient
  • Detailed reports
  • Has crashed at times when using platform
  • While the platform works, it can be basic and generic with info at times
  • Can be difficult to contact customer service if an issue
Doing the background checks we need, we have not run into any major issues with the platform. It is a great tool and seems to get our reports in a timely manner.

My only issue would be with the platform being newer, it seems like it could offer more options for users. Plus, the customer service was slow when we needed to call to address an issue, but the issue was resolved when they did pick up.
October 26, 2021

Great Partnership

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Used to screen workers who apply to utilize our platform to find work. Helps us scale our recruiting efforts
  • Automation of BG check process
  • Candidate communication/support
  • Product enhancements
  • Work on lowering BG check fees in high cost states (i.e. NY)
  • Resist the temptation to inject politics into discussions regarding new products - - very bad taste in my mouth from some comments made by a member of the expungement product team during her pitch. The comments were politically charged and unnecessary. Happy to provide more detail if necessary
Checkr is well suited to handle high volumes of background checks; serves gig economy well
October 12, 2021

Check out Checkr

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Checkr for running background checks on our large volunteer base across the organization. So much of our programming is filled by volunteers it gives us an additional tool to safeguard our people and property. Previous background check companies were cost prohibitive, inconvenient for the person being background checked or provided delayed results. Checkr has addressed each of those concerns in a budget-friendly, streamlined and efficient background check process.
  • Cost effective
  • Easy to use
  • Efficient and quick results
  • None
The ease of use in the volunteer space is outstanding. Volunteers simply respond to a quick e-mail with limited information to safely and securely start their background check process. Results are quickly delivered back to our organization to review and engage with potential volunteers. It's really nice having a comprehensive background check at this price point and convenience.
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